Water Damage Car Repair in Dubai: Police Are Issuing E-Certificates – Here’s How To Get One
The announcement followed heavy showers, flooding, hail, thunder, and lightning, which were reported across the country on Tuesday
As torrential rains lashed the UAE on April 16, many vehicle owners faced damage to their cars due to flooding and waterlogging.
For those affected, through a social media post, Dubai Police has reiterated that they have a fully automated service offering verification for water-damaged car repair.
Motorists can apply for a verification letter online if their vehicle breaks down due to unstable weather.
The service is specifically for vehicles damaged due to natural disasters, especially considering the conditions the country is experiencing due to extreme weather conditions and heavy rainfall, according to an announcement made by the civil entity earlier.
Water Damage Car Repair in Dubai: How To Get Police E-Certificate
If you are a car owner, head to the Dubai Police website or app, and request a ‘To Whom It May Concern’ e-certificate to present to your insurance provider in order to carry out any repairs from water damage.
On the website or app, visit the Certificate Services section, select the To Whom It May Concern Certificate option then choose Access Service. You’ll then be taken to a page with a form. Fill in your details and under certificate type, choose the Natural Disasters option, and obtain the e-certificate.
The Service Was Automated
Earlier this year, Brigadier Al Qargaoui explained that the service was previously available through the Dubai Police smart app and website, requiring users to apply online and then bring their vehicle to the nearest police station for inspection to verify the cause of damage, after which a “To Whom It May Concern” certificate would be issued electronically.
He added, “Today, with the service being automated, customers no longer need to bring their vehicles to the police station. They simply have to visit the Dubai Police website, apply for the certificate package service, choose the ‘To Whom It May Concern’ service for natural disasters, attach photos of their damaged vehicle, and within one to two business days, they will receive the certificate electronically for a fee of 95 AED. Customers can get more information by calling 901.”
Lead image courtesy of Instagram/@sh4keel